# Twilio Acquisition Brief
**Cold Bore Ballistics LLC — Confidential**
Last updated: 2026-06-06

> This document summarizes the CBB Twilio account for acquisition due diligence. It is written for a buyer's technical or business team. For operational detail, see `Twilio_Architecture_Reference.md` and `Twilio_Operating_Runbook.md`.

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## What It Is

Twilio is the telephony and SMS platform for Cold Bore Ballistics LLC. It provides:

- **Inbound voice IVR** — 1-877-DOPE-707 routes callers to categorized voicemail, delivered by email to the appropriate team inbox
- **SMS infrastructure** — A2P messaging service provisioned for future app-triggered and support SMS
- **Corporate phone presence** — 1-855-COLD-390 as the CBB corporate brand number

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## Assets Included in Acquisition

| Asset | Description | Value to Acquirer |
|---|---|---|
| Twilio Organization | `ORa717cfdd49f8400b877c7ca212f1dfb1` — top-level org under CBB LLC | Clean transfer unit; org owns all subaccounts |
| CBB Corporate account | `AC26cc215c2e2f0425984bffbe7050a0e0` — parent account, pre-funded | Holds 1-855-COLD-390; billing consolidation point |
| ScopeDOPE subaccount | `AC7cc6b6571c9b0907b73b783a5422a2c4` — product-line isolated | Holds 1-877-DOPE-707 and all ScopeDOPE telephony assets |
| 1-877-DOPE-707 | Toll-free vanity number — DOPE leads, 707 XYX palindrome | Memorable brand asset; wired to live IVR |
| 1-855-COLD-390 | Toll-free — COLD mnemonic | CBB corporate brand number |
| ScopeDOPE IVR | Twilio Studio flow — two-level menu, six voicemail paths, email delivery | Fully operational customer intake system |
| ivr-voicemail-handler | Twilio Function — Node.js voicemail dispatch via SendGrid | Serverless; no infrastructure to maintain |
| CBB Primary Messaging Service | A2P SMS service, pre-configured | Ready for 10DLC registration; SMS capability in place |

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## Account Structure — Acquisition Relevance

The account is structured as **Organization → CBB Corporate (parent) → ScopeDOPE (subaccount)**. This maps cleanly to acquisition scenarios:

- **Full acquisition (CBB LLC):** Transfer organization ownership. All accounts, numbers, and assets move as a unit.
- **Product-line acquisition (ScopeDOPE only):** ScopeDOPE subaccount and its assets (1-877-DOPE-707, IVR, Messaging Service) can be transferred to a new parent account. CBB Corporate retains 1-855-COLD-390 and the Messaging Service.

No assets are co-mingled across product lines. Cost separation is enforced by subaccount structure.

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## Cost Profile

| Item | Monthly cost |
|---|---|
| 1-855-COLD-390 (toll-free) | ~$2.00 |
| 1-877-DOPE-707 (toll-free) | ~$2.00 |
| IVR execution (Studio) | ~$0.01/call — negligible at launch volume |
| Voicemail transcription | ~$0.10/voicemail max |
| SMS (A2P) | Pay-per-message; $0.0079/SMS outbound |
| **Base total** | **~$4.00/month** |

10DLC brand registration is a one-time $4.00 fee (not yet completed — see open items). Campaign registration is $15.00/month per campaign, required before production A2P SMS volume.

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## IP and Portability

- **Phone numbers** are portable — Twilio toll-free numbers can be ported out to any carrier. No lock-in.
- **IVR flow and Function code** are documented and reproducible — see `Twilio_Rebuild_Guide.md`. A rebuild from scratch takes under one hour.
- **No proprietary Twilio features** are used that would create platform lock-in. All logic is in standard Studio widgets and a Node.js Function using the SendGrid API.

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## Credentials and Access

All credentials are stored in Azure Key Vault — no secrets are in code, configuration files, or documentation. See `Azure_Key_Vault_Architecture_Reference.md` for the secret inventory.

The Twilio account credentials are:
- CBB Corporate auth token → `kv-cbb-shared-prod` → `twilio-cbb-auth-token`
- ScopeDOPE auth token → `kv-scope-dope-prod` → `twilio-scopedope-auth-token`
- CBB Corporate API key → `kv-cbb-shared-prod` → `twilio-cbb-claude-code-cli-secret`

A buyer receives vault access as part of the Azure infrastructure transfer.

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## Open Items at Acquisition

| Item | Status | Impact |
|---|---|---|
| A2P 10DLC brand registration | Not started (CBB-103) | Required before production SMS; one-time $4.00 fee |
| A2P 10DLC campaign registration | Blocked on brand | $15.00/month; needed for Club SaaS and support SMS |
| 2FA on Twilio Console | Enabled (CBB-99 Done) | Completed 2026-06-06 |
| ScopeDOPE Messaging Service | Provisioned, not wired (DOPE-34/35) | SMS not yet production-ready |
| Full IVR end-to-end test | Smoke test passed; full test pending | Greeting confirmed live; voicemail delivery unverified |

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## Acquisition Recommendation

The Twilio infrastructure is clean, cost-transparent, and well-separated by product line. The IVR is a genuine brand asset — 1-877-DOPE-707 is a memorable vanity number with a live, operational phone system attached. The subaccount structure allows a ScopeDOPE-only acquisition to cleanly carve out the ScopeDOPE assets without touching CBB Corporate telephony.

The only pre-acquisition work worth completing is the 10DLC registration ($4.00 one-time) to unlock SMS capability, and the full IVR end-to-end test to confirm voicemail delivery across all six paths. Both are tracked in Jira (CBB-103 and open respectively). The IVR test checklist is automated via `cbb-utils/twilio/test_ivr.sh`.

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## Document Control

| Field | Value |
|---|---|
| **Document owner** | `jschwefel@coldboreballisticsllc.com` |
| **Classification** | Confidential (03_-_Confidential/) |
| **Location** | `OneDrive/CBB_Corporate/03_-_Confidential/Infrastructure/Twilio/Twilio_Acquisition_Brief.md` |
| **Cross-references** | `Twilio_Architecture_Reference.md`; `Twilio_Operating_Runbook.md`; `Twilio_Rebuild_Guide.md` |
| **Created** | 2026-06-06 |
| **Last updated** | 2026-06-06 |
| **Next full review due** | 2027-06-06 |

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## Revision Control Block

| Rev | Date | Changed By | Reviewed By | Approved By | Summary |
|-----|------|------------|-------------|-------------|---------|
| 0.9 | 2026-06-06 | jschwefel | — | — | Initial release |
